Stuck in keychain password loop cursor not working password not working HELP!

I unplugged my newish imac which is my first and I don't know anything about yet.


I do not remember doing anything with the keychain when I first set it up.


I just unplugged it to move it. I use my appleID password to log in. I don't remember if I set an authentic password when I first set things up or if I'm just using my appleID password. Now it wants a keychain password which I thought was the same. It won't accept my appleID password...I don't remember the last one I was using so I had just changed it on my phone. It's stuck and when I open the keychain access box, the cursor doesn't work, it's just spinning rainbow colors, not allowing me to click. I can only click within the keychain password box. I don't know what to do and can't use my new shiny expensive imac. Please help me.

Posted on Oct 19, 2016 6:58 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stuck in keychain password loop cursor not working password not working HELP!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.